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Returns


ONLINE Return Policy

 

- All Jewelry is final sale. No exchanges or refunds will be permitted unless the item is damaged or incorrectly shipped.

-Clothing is available for exchange/refund 30 days after purchase date. Once the tags are removed, or the item is washed, no refunds or exchanges will be permitted. No exceptions.

-All items purchased at sale or discount are FINAL SALE. No exchanges or refunds will be permitted.

-For incorrect/damaged items, LA2LA Designs will cover shipping costs and replace or refund the item at no additional charge. Damages must be reported within 7 days of receiving merchandise or they cannot be returned or exchanged.

 - Gift cards are nonrefundable and cannot be exchanged or returned.

If your return meets the required guidelines, please email us at la2ladesignsonline@gmail.com to process the return.
IN-STORE Purchases Return Policy
 -Items purchased IN STORE must be within 60 days of purchase with original tags attached in sellable condition. (No makeup stains, smoke odor, deodorant marks etc.)
-Jewelry, bath products, air fresheners are all final sale. No exchanges or refunds will be permitted. Items purchased on sale or at closeout are also final sale. 
-Once the tags are removed or the item has been washed, it will be ineligible for refunds or exchanges. No exceptions.