Items eligible for returns:
Items ineligible for returns:
All sale items and items purchased at a discount are FINAL SALE. Store Credit/Exchanges will not be permitted.
ALL JEWELRY, HANDBAGS AND BATH PRODUCTS ARE FINAL SALE. No exchanges or returns will be permitted.
Gift cards are nonrefundable and cannot be exchanged.
Claims for returns must be established 14 days after shipment date. After 14 days from the time LA2LA Designs ships the item, exchanges or returns will not be permitted.
All items returned by the customer for size grievances will be responsible for a return shipping cost in addition to a 10% restocking fee that will be deducted from the return total.
For incorrect/damaged items, LA2LA Designs will cover shipping costs and replace or refund the item excluding shipping costs. Damages must be reported within 3 days of receiving merchandise or cannot be returned.
Items must not contain deodorant/makeup stains, be unworn, and with original tags attached. Failure to meet these guidelines will result in an unapproved return, which will be shipped back to the customer at the customer's expense.
If your return meets the required guidelines, please email us at firstname.lastname@example.org to process the return.